viele Besucher im Museum bei Säugetiere

Information and Services


Instructions for your visit

Hygiene instructions

Please read our hygiene instructions and behavioural advice carefully before your visit.

If you have any questions that go beyond these, please do not hesitate to contact us. You can contact us by e-mail at: info@senckenberg.de or write to us via Facebook. We promise to reply as soon as possible.

Help to protect yourself and others from infectious diseases

  • Please come to the Senckenberg Natural History Museum only if you feel healthy. Please only visit us with people with whom contact is permitted according to official regulations.
  • Please keep at least 1.5 m distance when entering the museum, at the cash desk, as well as from the supervisory staff and other visitors.
  • Medical masks are required for visitors aged 6 years and older.
  • Please observe the cough and sneeze label, wash or disinfect your hands regularly.
  • Please observe the optimized route guidance and our information signs.

Booking instructions
Due to a larger number of visitors we recommend booking your tickets online!

To ensure a relaxed visit, please read the following ticket booking instructions carefully.

  • Tickets can be bought online or in the Museum.
  • You can book your online time slot ticket in this store.
  • At the moment tickets are only available 3-4 days in advance.
  • Tickets are valid only in the booked time slot. Especially for the weekends we recommend a time slot booking. Available time slots are: Monday – Friday from 9 a.m. – 1 p.m. and from 1 p.m. – 5 p.m.
    Wednesday additionally from 17 – 20 o’clock
    Saturday/Sunday/holidays from 9 a.m. – 1:30 p.m. and from 1:30 p.m. – 6 p.m.
  • Also those entitled to free admission (e.g. Senckenberg members, children under 6 years, nature pass holders, vouchers or similar) need a (free) online reservation ticket.
  • At present, guided tours are not yet possible.

Please also note that some museum areas, media stations, VR glasses and our audio guide are currently not available. We recommend using our free media guide on your smartphone. Simply enter “Senckenberg” in the App Store or Google Play and download the application.

If you have any further questions, please write to us via mail or via Facebook.

We are looking forward to your visit!

Your museum team

Bevorstehende Sperrungen im Museum

Tickets

Eintrittspreise

Regular Tickets
Adults (from 18 years)12,00 €
Discounted Tickets
Children and teenagers (aged 6 - 17), conscripts, civilian servants, school aged and students with student ID6,00 €
Frankfurt-Card 50% Owner6,00 €
Frankfurt-Pass adults6,00 €
Frankfurt-Pass children3,00 €
Kulturpass adults1,00 €
Kulturpass children0,50 €
Group Tickets
Groups numbering 20 or more (price per person) from 18 years10,00 €
Kindergartens, School classes, Associations
Children, school aged, teenagers from 6 years4,50 €
Escorts of Kindergartens (every 2nd child)5,00 €
Member School0,00 €
Students (Guided Tour)3,00 €
One accompanying person free per booked tour
Each additional accompanying person per booked guided tour
3,00 €
Family Tickets
Family: 2 Adults and up to 3 children between 6 and 17 years30,00 €
Mini Family: 1 Adult and 2 children between 6 to 17 years old18,00 €
Family Card Hessen
2 adults and all children under the age of 1827,00 €
Good Evening-Ticket
On Wednesdays effective from 5pm, visitors from 18 years6,00 €
Annual season ticket (Naturpass)
Annual Season Ticket 6 - 14 years old and disabled from 50 GdB40,00 €
Annual Season Ticket from 15 years90,00 €
Entrance Free
Accompanied refugee groups
Children under the age of 6
Disabled children from 50%
Escorts of disabled (from 50% on), in case support is essential for the visit of the museum
Groups with SGN company member card
ICOM members with ICOM card
Members of the Circle of Friends (including family) with Circle of Friends member card
One accompanying person per guided tour (only kindergarten, school classes and associations)
Press members with press card
Senckenberg-School Runkel/Villmar
SGN members (including family) with SGN member card
Tourist guides with official guide card of the Frankfurt Tourist Office
Trainees of Frankfurt City Council with confirmation
Visitors from twin towns of Frankfurt city with identity card
Volunteers with confirmation

Handicapped accessibility

For wheelchair users: About 90 percent of the exhibition is accessible. Only a few exhibition areas are not accessible for wheelchairs: “Edmontosaurus and Pterosaurs”, “Fossils of Messel”, “Human evolution” and the gallery of the exhibition “Fossil marine reptiles and fish”.

For blind or partially sighted visitors: In two small exhibition areas there are exhibits that can be touched and which are equipped with Braille.  “Human evolution” provides 11 heads of our prehistoric ancestors and in “Human embryology” you can touch several stages of becoming a human being.

Dogs are not allowed in the museum, except for guide dogs for the blind.

A wheelchair is available – if you need to use it, please contact our staff.

You find a disabled parking space at the museum (close to the bistro entrance).

 

Parking

Please consider, there is no parking site available on the museum ground!

However, you may access the convenient public parking facilities nearby:

Parking garage “Adalbertstrasse”; open Monday to Saturday 7 a.m. to 11 p.m.; closed on Sunday and Public Holidays  Parking garage, “Congresscenter Messe Frankfurt” (Maritim Hotel); Theodor-Heuss- Allee 3-5, open 24h Parking garage “Messeturm”; Friedrich-Ebert-Anlage 49; open 24h Parking garage “WestendGate”; Hamburger Allee 2; open 24h

Due to construction works, there are no marked disabled parking spots at the moment. Please contact us before visiting the museum. We will organize a parking lot for you. Accessible during opening hours only.

By Car

Arriving from the South and East:
Drive across the motorway-junction “Frankfurter Kreuz” till “Westkreuz Frankfurt”, then take the motorway A 648 (towards  “Stadtmitte” – B8/44) till Frankfurt Fair (Messe), in the roundabout turn left (towards “Ginnheim / Eschersheim” – B8/40). You will find the museum after 500 metres on the left. Arriving from the North and West:
Drive across the motorway-junction “Nordwestkreuz Frankfurt” on motorway A66 (direction “F-Miquelalle / Stadtmitte”), turn right before the end of the motorway (towards “Hauptbahnhof / Messe” – B8/40), and follow the course of the street “Zeppelinallee”. You will find the museum after 2 kilometres on the right.