viele Besucher im Museum bei Säugetiere

Information and Services

Dear visitors*, please read carefully before your visit!


Instructions for reopening – important note

On weekends and public holidays we ask for advance booking. Without advance booking it could be that you do not receive a ticket at the checkout.

Please read our hygiene instructions and behavioural advice carefully before your visit.

If you have any questions that go beyond these, please do not hesitate to contact us. You can contact us by e-mail at: or write to us via Facebook. We promise to reply as soon as possible.


Help to protect yourself and others from infectious diseases:

  • Please come to the Senckenberg Natural History Museum only if you feel healthy. Please only visit us with people with whom contact is permitted according to official regulations.
  • Please keep at least 1.5 m distance when entering the museum, at the cash desk, as well as from the supervisory staff and other visitors.
  • Masks are required for visitors aged 6 years and older. Please wear a simple mouth and nose protection (available in the museum shop).
  • Please observe the cough and sneeze label, wash or disinfect your hands regularly.
  • Please observe the optimized route guidance and our information signs.


Please also note the following:

  • Due to the visitors inside the building there may be long waiting times, please keep the minimum distance even in the queue.
  • At the cash desk you should pay by card if possible.
  • There is currently no online ticket sale.
  • All events and guided tours must still be cancelled.
  • Some museum areas, media stations, VR glasses and our audio guide are currently not available. We recommend using our free media guide on your smartphone. Simply enter “Senckenberg” in the App Store or Google Play and download the application.

If you have any further questions, please write to us via mail or via Facebook.

We are looking forward to your visit!

Your museum team


Regular Tickets
Adults (aged 16 - 65)10,00 €
Discounted Tickets
Adults from 66 years7,50 €
Children and teenagers (aged 6 - 15), conscripts, civilian servants, school aged and students with student ID5,00 €
Frankfurt-Pass adults5,00 €
Frankfurt-Pass children2,50  €
Kulturpass adults1,00 €
Kulturpass children0,50 €
Frankfurt-Card 50% Owner5,00 €
Discounted Tickets for Groups, Groups numbering 20 or more
Groups numbering 20 or more (price per person) aged 6- 154,50 €
Groups numbering 20 or more (price per person) aged 16 - 657,50 €
Groups numbering 20 or more (price per person) from 66 years6,50 €
Kindergartens, School classes, Associations
Children, school aged, teenagers from 6 years4,50 €
Students (Guided Tour)3,50 €
Bonus Tickets
Family Ticket (2 adults and up to 3 children between 6 and 15 years)25,00  €
Family Ticket Hessen (2 adults and all children/teenagers under the age of 18)20,00 €
Good Evening Ticket (on Wednesdays effective from 5pm, visitors from 16 years)6,00 €
Annual season ticket (Naturpass)
Annual Season Ticket from 15 years90,00  €
Annual Season Ticket 6 - 14 years old and disabled from 50 GdB40,00 €
Entrance Free
Disabled children from 50%
Children under the age of 6
SGN members (including family) with SGN member card
Members of the Circle of Friends (including family) with Circle of Friends member card
Senckenberg-School Runkel/Villmar
Groups with SGN company member card
Tourist guides with official guide card of the Frankfurt Tourist Office
Press members with press card
ICOM members with ICOM card
Visitors from twin towns of Frankfurt city with identity card: Birmingham, Budapest, Deuil-La-Barre, Granada in Nicaragua, Guangzhou, Cairo, Kraków, Leipzig, Lyon, Milan, Philadelphia, Prague, Tel Aviv, Toronto, Yokohama, Dubai, Eskişehir
Escorts of disabled (from 50% on), in case support is essential for the visit of the museum
Accompanied refugee groups
Trainees of Frankfurt City Council with confirmation
Volunteers with confirmation
One accompanying person per guided tour (only kindergarten, school classes and associations)

Handicapped accessibility

For wheelchair users: About 90 percent of the exhibition is accessible. Only a few exhibition areas are not accessible for wheelchairs: “Edmontosaurus and Pterosaurs”, “Fossils of Messel”, “Human evolution” and the gallery of the exhibition “Fossil marine reptiles and fish”.

For blind or partially sighted visitors: In two small exhibition areas there are exhibits that can be touched and which are equipped with Braille.  “Human evolution” provides 11 heads of our prehistoric ancestors and in “Human embryology” you can touch several stages of becoming a human being.

Dogs are not allowed in the museum, except for guide dogs for the blind.

A wheelchair is available – if you need to use it, please contact our staff.

You find a disabled parking space at the museum (close to the bistro entrance).



Please consider, there is no parking site available on the museum ground!

However, you may access the convenient public parking facilities nearby:

Parking garage “Adalbertstrasse”; open Monday to Saturday 7 a.m. to 11 p.m.; closed on Sunday and Public Holidays  Parking garage, “Congresscenter Messe Frankfurt” (Maritim Hotel); Theodor-Heuss- Allee 3-5, open 24h Parking garage “Messeturm”; Friedrich-Ebert-Anlage 49; open 24h Parking garage “WestendGate”; Hamburger Allee 2; open 24h

Due to construction works, there are no marked disabled parking spots at the moment. Please contact us before visiting the museum. We will organize a parking lot for you. Accessible during opening hours only.

By Car

Arriving from the South and East:
Drive across the motorway-junction “Frankfurter Kreuz” till “Westkreuz Frankfurt”, then take the motorway A 648 (towards  “Stadtmitte” – B8/44) till Frankfurt Fair (Messe), in the roundabout turn left (towards “Ginnheim / Eschersheim” – B8/40). You will find the museum after 500 metres on the left. Arriving from the North and West:
Drive across the motorway-junction “Nordwestkreuz Frankfurt” on motorway A66 (direction “F-Miquelalle / Stadtmitte”), turn right before the end of the motorway (towards “Hauptbahnhof / Messe” – B8/40), and follow the course of the street “Zeppelinallee”. You will find the museum after 2 kilometres on the right.