Information and Services
we are looking forward to your visit!
Tickets are available via our online ticket store or at the ticket office.
To avoid waiting times, we recommend purchasing tickets via our online store.
Groups (e.g. from schools, kindergartens, etc., as well as large groups of 20 or more) can obtain their group tickets at the museum ticket office on the day of the visit. Registration in advance is no longer necessary. Please note that children and young people up to and including 15 years of age, alone or per group must be accompanied by at least one adult. Thank you for your understanding.
Information on guided tours and tour booking can be found here.
There is no possibility to lock in luggage.
For further questions please contact us by email: firstname.lastname@example.org
Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 8:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 5:00 pm
Saturday, Sunday, and holidays 9:00 am – 6:00 pm
Special opening hours of Aha?! Science Lab:
Tuesday: 1:00 pm – 5:00 pm
Wednesday: 10:00 am – 6:00 pm
Thursday: 1:00 pm – 5:00 pm
Friday: 10:00 am – 5:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 10:00 am – 5:00 pm
Holiday: 10:00 am – 5:00 pm
Please note the following special closing times in the coming weeks:
On Wed., 08.11.2023 the Aha?! Research Workshop does not open until 2 p.m.
On Fri., Nov. 10, 2023, the Aha?! Research Workshop must close to visitors as early as 3 pm.
On Sun., 12.11.2023, the Aha?! Research Workshop must close to visitors at 3:45 p.m.
On Sat., 25.11.2023, the Aha?! Research Workshop must close to visitor traffic as early as 15:30.
On Sun., 26.11.2023, the Aha?! Research Workshop must close to the public at 3:30 pm.
Special opening hours
Shrove Tuesday closed from 13:00.
Good Friday, December 24, December 31, January 1 closed.
Opening hours: Aha?! Science Lab
Tuesday: 1pm – 5pm
Wednesday: 10 am – 6pm
Thursday: 1pm – 5pm
Friday: 10 am – 5pm
Saturday: 10 am – 5pm
Sunday: 10 am – 5pm
Public Holidays: 10 am – 5pm